0800 numbers are great for your business

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0800 numbers are well known in the UK as costing nothing for the inbound caller. The cost of the call is incurred by the receiver.

So in what cases would a company use this type of number if it is costing them money? The main reasons are primarily because more people contact them and so more sales come in for the company.

Phone numbers such as these help startup businesses a lot as they tend to entice customers.

Customer care is the key, and the 0800 number is the way to achieve this end as the client gets the impression that you are a legitimate company that actually cares because you have a freephone number.

So what are there disadvantages of 0800 numbers?

The calls themselves are not free if people are calling in from mobile phones with the increase in mobile phone usage this affects a large proportion of people in the british public.

Soon there will be more calls from mobiles than landlines and that presents a problem for the apparently free 0800 number as this does not apply to the mobile phone.

Calls from mobiles can cost the caller up to 25p a minute in certain cases.

Alarmingly, seven out of ten mobile customers using 0800 numbers from their mobile have no idea how much they are actually being charged for the calls.

The telephone companies make a lot of money from this business.

Different third party organisations in the UK public are trying to get the 0800 number made free for callers using mobile phones, which would be great.

0800 numbers are non-geographic and so not associated with any particular location. This gives businesses the ability to target customers all over the country.

Good quality of communication is the cornerstone of every buisness, especially startups, and the calls are easily transferable.

 

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