Moving music
We want to put our existing iPod libraries on to the new PC.
Jane McNicol
JS: Apple’s website provides instructions for moving your music library either via a CD or DVD or using an iPod (support.apple.com/kb/HT1329). However, this requires the use of iTunes 7 on both machines. One alternative is to use iGadget software ($15), which has replaced iPod Agent by the same developer, but there are many others. The main problem is transferring any protected files bought from the iTunes store. According to Apple, you must authorise the new PC by selecting Authorize Computer on the Store menu in iTunes. You can then attach the iPod, go to the File menu, and select Transfer Purchases from iPod (support.apple.com/kb/HT1727). Of course, you can always copy your files onto CD or other storage medium and add them to iTunes on the new PC. However, this will lose the metadata you had in the old library.
TinyURL revisited
What’s the best way to follow up your many TinyURL references?
Tom Garrud
My system - Firefox 3, Zone Alarm Security Suite, Windows XP - will not let me access any TinyURLs.
David Gompertz
JS: TinyURL references work as published if you type them directly into the address bar of your browser or, at worst, stick http:// on the front, eg http://tinyurl.com/owd8n etc. But it’s probably easier to follow the links from the Ask Jack blog, where I use the full address of each link instead of the TinyURL. Some websites and security programs may block TinyURL addresses as they can be used to take people to malware sites. The Zone Alarm Suite now does this via its Spy Site Blocking tab, but this is not part of the free firewall program.
Saving boot time
I can remember having to wait for radio valves to warm up. Why do I have to wait even longer after switching on my Windows XP PC?
Hugh Roberts
JS: When correctly set up by the manufacturer, Windows XP boots in about 30 seconds, resumes from Hibernate in 20 seconds, and resumes from Standby in five seconds. The boot time for a well-used PC is generally more like 60 to 90 seconds, depending on how many applications are being loaded in the background. These will usually include a firewall and antivirus software, but most other preloads are unnecessary. Search for [windows startup manager] and you will find lots of programs that allow you to control which things are loaded. I use AnVir Task Manager Free for this purpose, though Windows Vista has a utility built in. Otherwise, you can go to the Control Panel, click Power Options, and set your PC so that it will hibernate after a specified time. This uses very little power but it will start up quicker.
Data destruction
I’ve bought a replacement for my broken down PC, and would like to dispose of it, but it still has my data on the hard drive.
Barbara Evans
JS: Simply remove the hard drive before disposing of the base unit. If the drive is big enough to be worth the effort, you could mount it in an external drive case and use it as a USB drive with your new machine. If it’s a small drive and you don’t need to rescue any data, you can do enough physical damage to render it inoperable - eg, wrap it in a tea towel and whack it with a hammer. The tea towel is to stop bits flying around, but you should also wear appropriate protective equipment such as goggles.
What’s Kontiki?
I have installed the BBC iPlayer, but every time I activate it, a program called Kontiki pops up.
Denis
JS: When you download TV programmes using iPlayer - as distinct from watching streamed versions online - they are downloaded using Kontiki (kontiki.com). This is a peer-to-peer file sharing program, which is also used by similar services such as Sky by Broadband and Channel 4’s 4oD. Kontiki seems to load and use your bandwidth, even if you are not using iPlayer: use the Windows Task Manager to see if Kservice is running. The BBC has a page that explains how to stop it running on startup and when you are not using iPlayer (tinyurl.com/4h2t26). You can remove it altogether using the kclean.exe program from tinyurl.com/5msknq. However, if you do, any Kontiki-based programs such as iPlayer may not work.
Backchat
Vista user JH Prentice wanted a photo retouching program to replace Microsoft’s Picture It! I suggested the Picnik website and Paint.net. Two readers suggested Picasa (picasa.google.com), which is mainly a photo organiser, while Marcus Fallon proposed XnView (xnview.com), which is mainly a viewer. I’d go for XnView too, if its retouching facilities meet your needs. A great pro solution is Adobe’s Lightroom, if you have £200 to spare.
