Bulletproof Bag For Wannabe Spies

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I’m not sure what kind of James Bond fantasies our Gizmodo readers/spies harbour but if it’s combined with an obsession for expensive clothing, then the last thing you’ll want are evil secret agent bullets blowing your luggage and, those Gucci loafers inside, all to hell.

That’s why you need the bulletproof case from Globe-Trotter, designed by well-known UK industrial designer Ross Lovegrove (iMac and those sexy KEF Muon speakers). The Air Cabin certainly looks the business, and weighs just 3lbs thanks to its use of lightweight ‘triaxial carbon/Kevlar composites’.

Friday, August 22nd, 2008

Jack Schofield: Don’t have your head in the clouds about online services

So-called “cloud computing” has taken a beating over the past few weeks. The concept is simple enough, and hundreds of millions of people have been doing it for many years via Microsoft Hotmail. It just means accessing an online application - in this case, email - via a web browser, instead of running a separate program on your personal computer.

Of course, the number of online applications has grown tremendously. It now stretches from simple to-do lists via office-style programs such as spreadsheets and project management to more specialised business services such as accounting and customer relationship management. Users can also store their photos and movies online.

This certainly has advantages. People can access their online applications from any computer at any time, and collaborative work becomes easier. Often, too, these online applications are “free” (paid for by advertising).

But cloud computing also has drawbacks, which the pundits may be much less keen to tell you about. One has been highlighted recently: reliability. Google Docs, Gmail, Twitter and Amazon’s S3 service have all been out of action, and some of Apple’s MobileMe users have had a torrid time. At Webware, Rafe Needleman has posted a list of the 10 Worst Web glitches of 2008 so far.

Alas, even if the online application works, users may not be able to get to it. They may have local problems with their browser or their internet connection. Their internet service provider may have network problems. Remember, the internet is never guaranteed to work: it just operates on the principle of “best efforts”. (We tried. We failed. Hard luck.)

Even if an online application works and you can get to it, things can still go wrong. The company that provides the application can change it in any way (turning the interface you loved into one you hate, for example), without asking, or they can simply close it. Nikon is about to close its Fotoshare photo service, and AOL may well close its Xdrive online storage. If you were a paying Streamload user, all your data has already been dumped. Hard luck.

Still, at least when services close, users are usually given a few weeks to rescue their stuff. It’s much worse when people are locked out because the supplier thinks they have done something wrong, or because their account has been hacked.

Nick Saber, for example, recently found himself locked out of Gmail. That was bad. What was worse was that he was automatically locked out of every other Google service that uses the same logon. If it happens to you, you won’t be able to use Gmail, Google Talk, Google Docs or your calendar; you won’t have access to your photos at Picasa, and so on. It’s devastating.

Yes, people can also lose access to their data when they fail to back up their PCs. We’ve been telling them that for decades. But online data also needs to be backed up, and supporters of cloud computing should be telling people that as well.

How far cloud computing can go is another matter. Applications run much slower online than they do on a local PC, and a browser provides a much more limited interface than a desktop application, so there are sacrifices as well as advantages. Still, it’s not either/or: I think there’s plenty of room for both.

But anybody who thinks the cloud is going to replace personal computers completely is welcome to put their PC in the bin. Indeed, if you have a very recent high-end PC or Mac, I might take it off your hands for free.

Wednesday, August 20th, 2008

Ask Jack: August 21 2008

Student laptop

My son is about to go to university to study architecture. What sort of laptop would you recommend, for up to £600?
Cathy Matheson

JS: The final choice depends on the use, and there are at least three possibilities, so you will need to talk to your son and perhaps to his university. The first idea would be to get a lightweight portable to carry everywhere for note-taking, email and web browsing. A good cheap example would be the Acer Aspire One running Windows XP on a 10-inch screen. The keyboard beats the Asus Eee PC version. A spare battery would be useful.

The second option would be a desktop replacement laptop that he could use in his room. This would provide computer functions plus home entertainment, doubling as a DVD player, sound system, and games machine. There are plenty of portables with 15.4in widescreens from Dell, HP/Compaq, Toshiba and other suppliers, but aim for a Core 2 Duo processor and 2GB or more memory for Windows Vista. Look for a Kensington lock to tie it down.

The third option would be a portable workstation, intended to run specific software that is used on the course. Unfortunately, the software used for serious architectural work - such as Autodesk’s AutoCAD and Bentley MicroStation - needs lots of memory and a separate graphics card, rather than the Intel integrated graphics chips built into cheap laptops. To handle complex models with AutoCAD 2008, I’d be looking for something like a Dell Latitude D830 with 4GB of memory, 64bit Windows Vista Ultimate, nVidia Quadro or similar graphics, and probably a screen upgrade: Autodesk recommends 1,280 x 1,024 pixels. You might not get much change out of £1,000, and it’s not worth cutting corners: having 2GB instead of 4GB saves £40, and having 32bit XP Pro or Vista Business only saves £34. Before spending this sort of money, your son should talk to his university department and preferably to more advanced students to find out exactly what is required. A simpler and cheaper laptop may well do.

If a course involves the use of specialist software such as AutoCAD, the university will usually provide access to shared computers that have it installed. Students who want to run it themselves can usually obtain an educational version at a reduced price. The cheap LT version of AutoCAD 2008 costs around £1,500, whereas the student version costs about £100 for a 14-month licence.

Books for Kindles

I am considering an Amazon Kindle. However, I’d like to use it for ebooks freely available in text format, and others in Microsoft’s Reader format.
John Borgoy

JS: The Kindle can handle books in plain text (.txt) plus the Amazon (.azw) and Mobipocket (.mobi; .prc) formats. It can also handle Microsoft Word documents and web pages, but you have to email these to your kindle.com address. Amazon will convert them and send them wirelessly to your Kindle for a small fee. You can convert Microsoft Reader (.lit) files by using a free converter such as ABC Amber LIT.

Movie rescue

My DigiFusion Freeview recorder died when its power unit fried after a power cut. Is there any way I can transfer the movies and recorded programmes to my PC from the hard drive?
John Rogers

JS: If you remove the hard drive from the recorder, you should be able to mount it in an external drive enclosure and connect it to your PC via a USB port. I’d guess it’s a 3.5in drive. If you are lucky, it will be in the FAT32 file format used in Microsoft MS DOS and recognised by most operating systems. If you have a proper desktop PC, a cheaper alternative is to fit the drive internally, but this can be a little trickier.

Searching for data

My computer died suddenly and I had to get another. I can read the hard disk of the old machine via USB, but how do I get at emails and the address book?
Alec Williams

JS: You should be able to copy the old data from your backup CDs or external hard drive! Since the hard drive still works, however, you can copy the data to your new PC in the usual way and then import it. You can find the data by running a disk-wide search for the types of storage file your software uses. If you used the Windows address book, search for *.wab (with an asterisk) files. If your email program was Outlook Express, search for the Inbox.dbx and Folders.dbx files and copy that whole folder across. For help, click here and here to read the Microsoft Knowledge Base articles.

Backchat

As mentioned in Technophile (August 7), I struggled with the Linpus version of Linux on an Acer Aspire One subnotebook. Alan Cocks comments: “Information forums are appearing. This one might have helped some of your frustrations”.

On copying cassette tapes etc using Audacity software, Tim Gossling points out that it does have track splitting: go to Analyze and select Silence finder to automate the process “with probably varying degrees of success, particularly for classical music,” he says. “Manual splitting is done via Project and Add label at selection: click in the label field and type in a title. File|Export multiple will then generate multiple files, each named with the track label.”

· Get your queries answered by Jack Schofield, our computer editor at jack.schofield@guardian.co.uk

Wednesday, August 20th, 2008

Whacking A Straw Mole… And Missing Badly

It’s been a few months since we heard from Hank Williams (not the singer, but some guy who writes for Silicon Alley Reporter). You may recall he was the guy who got numerous basic facts wrong about copyright online, and then displayed an ignorance of basic economics in attacking my critique of his claims. He’s been quiet for a bit, but he’s back, claiming to play “whack-a-mole” with the arguments being made by myself and others concerning the economics of free music.

Tragically, when you’re playing whack-a-mole, it helps to actually whack the mole in question. Instead, Williams appears to have stretched out and tried to whack-a-made-up-straw-mole in the corner… and even missed that.

Williams repeatedly puts words in my mouth that I never said, and then tries to knock each of those strawmen down. He never once quotes anything I actually said, preferring to pretend I said a bunch of stuff I haven’t said. Amusingly, he even fails to knock the false things I never said down. It, again, makes me wonder if Williams’ writeups are really just a super clever satire — though, those who know him tell me this is not the case at all. Williams is actually serious. So let’s go check out what he says I said, and what he says in response:


Masnick regularly argues that the music business should be making money other ways than selling “shiny discs”.

Actually, that’s not quite true. I have always said that musicians should focus on selling scarce goods. Shiny discs are in fact one of many scarce goods. So selling more CDs is not a bad idea — if you can do it. The problem, however, is that the market definitely appears to be moving away from shiny discs. Some have figured out how to still keep that market alive — such as Trent Reznor — by giving people a good reason to buy the shiny discs. So we’re all for still selling shiny discs if you can. But, I think we all admit that’s not the eventual path to music industry success any more. So, this is a strawman argument from Williams. He then attacks a post I wrote nearly two weeks ago (a bit slow on the response, eh?) criticizing Warner Music for bitching about the royalty rates it had agreed to on video games like Guitar Hero and Rock Band:


And in the Guitar Hero/Rock Band case, Warner wants a greater royalty for using their music in the wildly popular video game. So here, it sounds like Warner is taking Masnick’s advice, right?

Only if Warner misread my advice as badly as Williams’ has. The focus is on selling scarce goods, not the infinite goods that are already created. So, again, we have a strawman, as Williams seems to want to pretend I said something I didn’t say in order to knock it down. Let’s move on…


Warner is still wrong, Masnick says. They shouldn’t be demanding more money for the use of their music. They should be happy knowing that Guitar Hero is great marketing for Warner Music to sell, err… shiny discs.

Straw piled upon straw piled upon straw. Again, my complaint was never with the effort to sell shiny discs alone, but my complaint with Warner’s actions has nothing at all to do with the label trying to sell more shiny discs. The point is that through the games like Guitar Hero and Rock Band new fans are introduced to certain music, which allows the musicians in question to make money from a variety of business models, involving selling scarce goods associated with those acts.


So: According to Masnick, music labels shouldn’t plan on selling music in the traditional way. But they also shouldn’t demand substantial licensing fees from a big, profitable video game franchise, even when that franchise is entirely based around music — because that franchise helps them sell music in the traditional way.

Well, no, that’s only according to three levels of false strawmen created by Williams. But, amazingly, in those 3 levels of straw, there’s some truth — though, Williams’ big swing at the straw heap is a big miss as well. It’s true that record labels shouldn’t plan on selling music the traditional way. I don’t think anyone denies that. That market is increasingly in trouble. And, it’s also correct that they shouldn’t demand substantial licensing fees from big, profitable video game franchises — especially when (this is the part Williams not-so-deftly skips over) they already have signed licensing fees for the music.

The point (also skipped over by Williams) is that there are a wide variety of business models that musicians can choose from these days that use the music as a promotion for those scarce goods (which include things like concerts, access to the musician, the creation of new music, etc.). I never said that being in games like Guitar Hero and Rock Band help musicians sell music the traditional way. I said it acts as promotion for the artists, which allow them to build up a larger fan base on which they can use these myriad business models that focus on selling scarce goods.


Masnick says he’s not against selling music. But when you look at his arguments, he really doesn’t leave much on the table. If you can’t charge the biggest media companies in the world for your product, who can you charge?

Where to start? The strawman here is the false belief that the only thing the musicians have to sell is the music itself. That’s clearly not true. As for that first statement about me not being against “selling music,” that’s correct — in that if you can sell music, more power to you — but it won’t make sense once more artists realize they can do better using the music to promote the other scarcities they sell. But to say that there’s not much left on the table suggests either an inability to read what I actually have written — pointing to tons of business models that show that freeing up the music actually puts a lot more on the table — or just willful ignorance.


Techdirt is both a blog and a consultancy, so you’re supposed to take this seriously — someone is supposedly paying for this advice. Why?

Well, actually, we’re not a “consultancy,” but at this point, expecting Williams to understand the difference between a consultancy and an expert network is apparently too much to ask. And, we would never expect anyone to take anything seriously just because we’re a business (though, not a consultancy). We expect people to take us seriously because they read what we have to say, look at the evidence (both on a micro and macro level), recognize that the evidence is compelling and then make a decision that it’s worth paying attention to. If you skip that first level (the actually reading what we have to say part), then it’s no wonder that you might be confused about the rest of our business model. The good news is that our business model works, both for us, and for others who embrace it. Williams can keep denying it as long as he wants, but we’ve got plenty of evidence where it counts.

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Wednesday, August 20th, 2008

NTP Can’t Leave Well Enough Alone Concerning RIM

In one of the biggest travesties of the patent system, over two years ago, RIM agreed to pay NTP $612.5 million for patent infringement, even though the USPTO had been rejecting NTP’s patents on re-exam. The patents were highly questionable: extremely broad patents covering pretty basic concepts about making email “wireless.” Beyond combining two existing ideas in a rather obvious way, there was a fair amount of prior art as well. Yet, under pressure from both the judge and its own shareholders, RIM decided it was worth paying out over half a billion dollars rather than dealing with the potential uncertainty of an injunction forcing it to shut down its service.

You would think that this would have kept NTP happy. After all, NTP was basically built out of the ashes of a company that had failed in the marketplace. It was unable to come up with a product that anyone wanted. RIM, on the other hand, had done the real innovation of figuring out what customers actually wanted, and packaging it in an appealing manner. All that was left at NTP was a bunch of lawyers, who now had $612.5 million for failing in the marketplace.

But NTP won’t stop. It’s kept suing a bunch of other companies. However, the courts have put its latest lawsuits on hold while the USPTO continues to review the legitimacy of NTP’s patents (why RIM wasn’t allowed the same consideration has never been explained).

So now NTP is taking another strategy: claiming that RIM unfairly influenced the Patent Office’s re-exam of its patents. Yes, the company already won the lawsuit and $612.5 million, but is still claiming that the other side cheated. Of course, there’s not much “there” there in the accusations. Basically, RIM had representatives who tried to find out what was happening at the USPTO and what the process was for the re-exam. As various patent attorneys outline towards the end of the article, it doesn’t appear that RIM did anything wrong here, but NTP is doing whatever it can to try to bloody RIM, even given the fact that it won the lawsuit. What we’re seeing here is a case of extreme rent-seeking, where NTP will do pretty much anything to try to keep milking its highly questionable patents, diverting hundreds of millions away from innovation and into the pockets of folks who failed in the marketplace.

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Tuesday, August 19th, 2008

Customer Satisfaction Survey: Everyone Loves Apple

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Despite intentionally infesting its hardware, software and services with annoying restrictions such as machine-specific access, getting iTunes rammed down your throat and inaccessible hardware upgrades, Apple has somehow still come out on top when it comes to keeping customers happy.

Figures from an American Consumer Satisfaction Index survey, which has been running since the mid 90’s, showed that Job-ites head the list with 85% of customers satisfied with the product.

Tuesday, August 19th, 2008

Premiere/Diebold: You’re Doing It Wrong

Earlier this week, we wrote about Ohio’s lawsuit against Premiere Elections Systems — better known by its previous name, Diebold — where we noted Premiere’s claim that the problems were the fault of antivirus software. That didn’t make much sense, as we noted, but Randall Munroe has explained just how ridiculous this is (in a way that only he can) with his latest xkcd comic:

Voting Machines

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Saturday, August 16th, 2008

Indian Court Demands Google Hand Over Anonymous Blogger’s Identity

It would appear that Google is discovering some of the differences in the legal system in India as compared to the US. Just after we wrote about how Google (along with Microsoft and Yahoo) were sued over ads, there are some stories coming out about how an Indian court has ordered Google to hand over the identity of an anonymous blogger who was criticizing an Indian company, Gremach Infrastructure Equipments & Projects Ltd. While anonymous speech is somewhat protected (within certain limits) in the US, that’s not the case in many other countries. As the link above notes, this may force Google to change the way it does business in India.

In some ways, this is just another example of a problem that many folks have been asking about for years. On a borderless web, how do you know whose jurisdiction covers what? If the blogging all occurred on US servers hosted by a US company, should they be covered by US laws… or Indian laws? Or, even, some other country entirely? If you agree that once it’s on the internet, it can be covered by laws in other countries, you end up with a bad result: the worst, strictest laws suddenly become the laws everywhere. That’s a ridiculous outcome, but it’s exactly where things go when you start suing an American company concerning content hosted in America under laws from another country.

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Friday, August 15th, 2008

Follow The Bouncing Apple Rumors

Tiernan Ray, over at Tech Trade Daily, has an amusing post up explaining the rather circuitous route of a particular Apple rumor found on various Apple rumor sites. Basically, one Apple rumors site claimed a new research report was coming out detailing potential upgrades to various Apple products. But, the problem was that there was no such new report. The research firm in question had actually released a report over a week earlier. And then things got even more mixed up:


Macrumors, in mentioning the phantom report from *today*, cites a PC World article from yesterday, that erroneously references the August 6 note as being analyst comment *today*, meaning, Monday, the date of the PC World article. Even more hilarious, in the Macrumors post, the author says that the phantom report from today about updates to the Mac laptops and iPods is “consistent with whispers we’ve heard.” And he cites … ta da! A post from AppleInsider last week commenting on the original August six note. Oy vey.

So, basically a report from last week is used to confirm a non-existent report from this week, which is actually… the original report from the week before.

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Friday, August 15th, 2008

Telecoms: Jajah deal with Intel will boost PC telephoning

Californian internet telephony specialist Jajah has clinched an important deal with computer chip designer Intel which will put its cheap-rate telephone service in easy reach of consumers and potentially halt a decline in the take-up of so-called VoIP services.

Under a deal to be announced today, Jajah’s voice over the internet technology will be integrated into a new generation of Intel chips that include the company’s Remote Wake technology, meaning calls can be taken even when a computer is in standby mode.

Integrating the technology into the chip means computer manufacturers, and increasingly broadband providers who want to give PCs away to customers signing up to long-term contracts, can supply machines that can make cheap calls using the web straight out of the box.

Until now, VoIP services, such as Skype, have relied upon consumers downloading and correctly installing software. More than half of all computer users have never downloaded any software from the internet let alone experimented with VoIP.

Jajah has more than 10 million users across the world and is backed by the venture capitalists who put cash into Google and Apple.

The deal with Intel means manufacturers will be able to provide computers that have Jajah ready configured and use the machine’s own microphone, include a handset or even have a phone socket built-in which can be used with any existing phone. Jajah allows users to call any fixed or mobile phone anywhere in the world for a fraction of what they would normally pay.

Wednesday, August 13th, 2008


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